Privacy Policy
How we collect, use, store, and protect your personal information.
CrossPoint Education Consultancy (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with our services.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
Information you voluntarily provide through forms, enquiries, or communication, including:
- Name
- Email address
- Phone number
- Country of residence
- Academic background
- Documents you upload (if applicable)
1.2 Usage Data
Automatically collected information such as:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
1.3 Cookies
We may use cookies to improve website performance and user experience. You can disable cookies in your browser settings.
2. How We Use Your Information
We use your information to:
- Respond to enquiries
- Provide consultancy and placement services
- Process applications
- Improve our website and services
- Communicate updates, offers, or important notices
- Maintain internal records and compliance
We do not sell or rent your personal information.
3. Sharing Your Information
We may share your information only when necessary:
- With educational institutions or partners relevant to your enquiry
- With service providers who support our operations (e.g., email services)
- When required by law, regulation, or government request
We do not share your information with unrelated third parties.
4. Data Storage & Security
We take reasonable technical and organisational measures to protect your data from:
- Unauthorised access
- Loss
- Misuse
- Alteration
However, no online system is completely secure, and we cannot guarantee absolute protection.
5. International Transfers
If you apply for institutions outside your home country, your information may be shared internationally as part of the application process.
6. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent
- Request a copy of your data
- Lodge a complaint with a data protection authority
To exercise these rights, contact us at: support@crosspointeducation.com
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
9. Contact Us
For questions about this Privacy Policy, contact: CrossPoint Education Consultancy
Email: support@crosspointeducation.com